What are the shipping charges?

We offer free shipping on all orders above the following thresholds:

  • Netherlands: Free shipping on orders over €30

  • EU countries: Free shipping on orders over €40

  • Rest of the World: Shipping costs are calculated at checkout.

Which countries do you ship to?

We ship to all EU countries, including:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

If your country is outside the EU and not listed during checkout, please reach out to our customer support at info@apexmenstore.com.

Which shipping carriers do you use?

  • Domestic (Netherlands): We use PostNL.

  • International: For international deliveries, we partner with DHL, DPD, and UPS.

How long will it take to receive my order?

Here are the estimated delivery times:

  • Netherlands: 1-2 business days

  • EU countries: 2-3 business days

  • Rest of the World: Delivery times may vary. Please contact us with your order number for more details.

Will I receive a tracking number?

Yes! Once your order has been shipped, you’ll receive a confirmation email with a tracking number to follow your package’s journey.

Can I change my shipping address?

If you need to change your shipping address, please contact us within 24 hours of placing your order. After this time, changes may not be possible if your order has already been processed.

Duties and Taxes

For all UK and EU orders, duties and taxes are included in the price at checkout—no additional fees on delivery. We follow the Import One-Stop Shop (IOSS) system for VAT, ensuring that the displayed price covers VAT and duties for EU buyers.